What are my shipping options?
Standard( Free shipping): 9- 20 Business Days
We take credit/ debit cards via Visa
Standard Shipping Cost: Free
If you have any questions about wcybeauty, Feel free to contact us. We are ready to provide the premium services to you.
When will my order be shipped?
Handling time: 5- 7 Business days (Monday to Friday)
Transit time : 9- 20 Business days (Monday to Friday)
Order Cut-Off Times
2 pm( 14:00 ) Business days( Monday to Friday) MGT -7
Orders placed after will be dispatched within 1 business day
Can I come and pick up my order?
Yes you can, visit us at our store. 9am- 5pm Business days( Monday to Friday) MGT -7
What should I do if my order is late?
If the expected delivery time listed with your preferred shipping expires and tracking information doesn’t help, be sure to contact us. Your order may be delayed because no one was available to accept delivery. If you are not present when trying to deliver, the carrier will try a second time and often a third time. If delivery has not yet been made, the shipment will be returned to our warehouse. You must report any non-delivered order within 30 days of the order date.
How do I contact you?
If you have any questions that are not on this FAQ page, please email us at [email protected]
What if my package is damaged when it is delivered?
If your package is damaged you can refuse delivery at no cost. Please contact us immediately so that we can rectify the situation.
Send us an email at [email protected]